S. C. Public Safety Divers Intl.

PROMATE has you in mind when it comes to designing, manufacturing, and distributing top-notch diving equipment known for its quality and solid workmanship. It is our professional mission to optimize your diving comfort while ensuring a satisfying and safe underwater experience.

Because we believe that diving is a universal sport for everyone to enjoy, we make it easier and more enjoyable for you to discover the pleasures of the underwater world by offering you a complete range of reliable top quality gear that is affordable and also makes you look and feel great! Along with our commitment in providing you with 100% customer satisfaction, we stand behind the quality of our products, and we are confident that they will bring you lasting satisfaction and continued enjoyment for years to come. Ask for us when you visit your nearest dive shop, and let us connect you to the unforgettable worlds and amazing experiences that only diving can bring you. Dive in with Promate!

Desiging, Manufacturing and Distributing - Top-notch Diving Equipment

Promate is a Full line manufacturer of scuba diving equipment and snorkeling gear including regulators, instruments, buoyancy compensators, masks, snorkels, fins, knives, boots, gloves, bags and much more.

WARRANTY

• One-year limited warranty from date of purchase applies to original owners only, and only for manufacturing or material defects.
• Promate reserves the right to void warranties when product is not maintained properly or used for other purposes than intended.

Return Policy

At promateusa.com, we take great pride in selling quality products. Thus, our return policy is valid on damaged or defective merchandise only. This is designed for us to preserve our distinctively better prices. Therefore, we do not accept returns for any other reasons.

All of our items are packaged with great care. So in the unlikely event of damage or factory defects, please inspect your purchase and its packaging within 48 hours of receipt. You must notify us and the carrier immediately within 48 hours of receipt of any defects and/or damage or the carrier will be unable to process a claim.

In such a case, the merchandise must remain in the original box with original packing materials and must be in unused condition. Damaged or defective items will be exchanged for the same identical item as soon as we are able to get you a replacement and only after the carrier has confirmed and refunded the insured amount.

In the event the merchandise is sold out and unavailable at time of exchange, promateusa.com will refund the cost of merchandise to the customer. Please allow up to 10 business days for these transactions to take place. We appreciate your patience.